FASTag by Kotak Mahindra Bank

FASTag is a reloadable, easy-to-use tag that allows for automated toll deduction and allows you to travel through the toll plaza without having to stop for a cash transaction. FASTag is linked to a prepaid account, which is debited for the relevant toll charge. After the tag account is activated, the tag is mounted to the vehicle’s windscreen using Radio-frequency Identification (RFID) technology.

Charges & Validity of FASTag

You must pay a one-time membership charge of Rs.100 plus GST, as well as a tag deposit cost that varies by vehicle class, to obtain a FASTag from Kotak Mahindra Bank. You will also be necessary to keep a threshold amount, which is the minimum amount of recharge that you must perform when getting your FASTag enabled. The following are the tag deposit and threshold amounts for Kotak FASTag:

Vehicle ClassDescriptionThreshold AmountTag ColourTag Deposit
4Jeep/Van/CarRs.200VioletRs.200
4Tata Ace and similar mini light commercial vehicleRs.100VioletRs.200
5Minibus/light commercial vehicleRs.140OrangeRs.300
6Bus 3 AxleRs.300YellowRs.400
6Truck 3 AxleRs.300YellowRs.500
7Truck 2 Axle/Bus 2 AxleRs.300GreenRs.400
12Truck 4,5,6 Axle/Tractor/Tractor with trailerRs.300PinkRs.500
15Truck 7 Axle and aboveRs.300BlueRs.500
16Earth Moving/Heavy Construction MachineryRs.300BlackRs.500

How to Apply for Kotak Mahindra Bank FASTag

You can apply for a FASTag through below channels:

Login to Mobile/Net Banking >> Apply Now >> Apply for FASTag

  • Go to Kotak Fastag website >> Click on Apply now >> Proceed to enter details
  • Kotak Bank Branches

In case registration certificate is not issued, you can still get FASTag basis VIN (Vehicle Identification Number) also known as Chassis Number.

You can mention the Chassis number and apply for FASTag. However within 90 days of registration you will have to submit the RC copy to the Bank to update the Vehicle Number in your records.

Documents required for Kotak Mahindra Bank FASTag

You must bring both the original and a duplicate of your KYC document.
Along with your FASTag application, you must submit the following documents:

a. The vehicle’s registration certificate (RC).
b. A photograph of the car owner the size of a passport
c. KYC paperwork based on the car owner’s category:

Individual-

a.    ID proof and Address proof from the list mentioned, and 1 passport size photograph
b.    PAN Card
c.    A valid driving license

Corporate-

a.    Public Ltd./ Private Ltd./ Partnership Proprietorship
b.    Certificate of Incorporation/ Partnership Deed/Registration certificate of the firm PAN Card of Proprietor
c.    PAN Card of the corporate Address Proof of the Proprietor
d.    Photo ID of signing authority Shop Act or other Firm Proof
e.    List of Directors with addresses/Name and addresses of Partners

Kotak Mahindra Bank’s representative will provide you an application form, which you need fill and submit.

All required documents for FASTag should be in the name of the owner of the vehicle. If car owner is not present at the time of application, driver will need to submit his photo ID proof.

What is the procedure for recharging the Kotak Mahindra Bank FASTag?

You will receive a User ID and Password (PIN) through email and SMS once you have successfully finished the Kotak FASTag registration procedure. These FASTag login credentials may be used to remotely access your account through the customer portal at https://fastag.kotak.com/. You may also login quickly by entering your cellphone number instead of your User ID and receiving an OTP. First-time users will be prompted to change their Kotak-provided Login password (PIN) and create their own.

To generate your new password, use the PIN (that you received via email) as the old password (PIN) (PIN).

When you log in to the customer site, you’ll be able to obtain a summary of your Kotak FASTag wallet account. About the dashboard, you’ll see information on any FASTags registered to your name, in addition to your personal information and available money. Utilizing the customer portal is similar to using any bank’s Net Banking interface. Every actionable item will be visible, and clicking on a specific section will present you with more possibilities.

Perform an instant FASTag recharge online –

Steps to Recharge Kotak FASTag via Bharat BillPay (BBPS) instantly :

  • Click on BillPay/Recharge section in Kotak Mobile Banking app or Kotak NetBanking / Other Website and App with Bharat BillPay feature
  • Select Biller Name as ‘Kotak Mahindra Bank – FASTag’
  • Enter Vehicle Registration Number (VRN) & Amount –> Continue –> Confirm & Pay
    You can use any vehicle number linked to your FASTag wallet, the money would be credited to your FASTag wallet.
    You can also pay through nearest BBPS agent outlet or bank branch or any BBPS service point.

Steps to recharge by logging into FASTag Portal instantly:

  • Login to the Kotak FASTag customer portal (https://fastag.kotak.com/) using your credentials
  • Look to the left pane on your dashboard, click ‘Recharge’
  • Enter the amount & select the desired payment method
  • Proceed to pay. Once complete you will be redirected to the dashboard where you will see the new available balance

Recharging Kotak Mahindra Bank FASTag through UPI

Use netc.VehicleNumber@BankUPIHandle

What is the FASTag Helpline Number for Kotak Mahindra Bank?

For Individual customers – please call on 1860 2666 888 (local call charges applicable) / 1800 3006 9090 Toll Free (Car / Jeep / Van)
For Corporate customers – Please contact the Customer Care Number printed on your FASTag

Benefits of using Kotak Mahindra FASTag

  • The following are some of the advantages of employing FASTag:
  • The toll money is immediately deducted when the FASTag is read by the tag reader at the plaza; there is no need to carry cash for toll transactions, which saves time.
  • By signing into your FASTag account or sending UPI to NETC.RegisteredVehicleNumber@KOTAK, you may recharge your FASTag wallet account using UPI/Credit Card/Debit Card/Net Banking.
  • SMS notifications for toll transactions, low balances, and other events.
  • Customers may access their FASTag account via an online portal with a 5-year tag validity.
  • Consumers with KYC can recharge up to INR 1,000,000.00, whereas non-KYC customers can only recharge up to INR 10,000.00.
  • SMS wallet balance service for missed calls (Missed Call Balance No. 7406575500)
  • The transaction history can be viewed electronically and used as required from the online customer portal

How to disable a FASTag account in the event that the car is stolen?

The first thing you should do if you lose your FASTag is to get in touch with the customer care number of the bank at 1800 419 6606 and block your card. Once you do that, you can get a new FASTag issued.