FASTag by Karur Vysya Bank

FASTag is the brand name for the RFID-enabled tag that allows for electronic toll collection at Toll Plazas. The Tag is a reloadable RFID Tag that may be attached to a wallet and used to pay tolls without stopping at toll booths. The tag enables users to travel nonstop through a dedicated FASTag lane at toll plazas, and the automated scanning of the RFID tag deducts toll charges from the linked prepaid account without the need to stop for a cash transaction.

After the tag account has been activated, the tag is placed to the vehicle’s windshield. The electronic toll collecting system was developed by NHAI, IHMCL, which is part of the Ministry of Road Transport and Highways, Government of India. NPCI provides payment and settlement services under the NETC brand (NATIONAL ELECTRONIC TOLL COLLECTION). This form of technology is widely used and has been adopted in Western countries such as the European Union and the United States, as well as advanced East Asian economies such as Singapore.

Charges & Validity of FASTag

The charges applicable on KVB FASTag are as follows:

Tag Cost Amount across all categories (including all applicable taxes and other charges)

PARTICULARSAMOUNT (INR)
Tag cost *Rs.100/- Inclusive of ST.
Vehicle ClassVehicle TypeTag ColorMinimum Recharge AmountRefundable Security DepositThreshold Limit (Minimum Balance To Be Maintained)
4Car / Jeep / Van/ Tata Ace and similar mini light commercial vehicleViolet200200100
5Light Commercial VehicleOrange200300150
6Three Axle Commercial VehiclesYellow500400300
7Bus/TruckGreen500400300
124 to 6 axlePink500500300
157 or More AxleBLUE500500300
16Heavy Construction Machinery (HCM)/Earth Moving Equipment (EME)Black500500300

Plus taxes as per the prevailing applicable rates.

Threshold limit is like a safety measure to prevent the FASTag account getting over drawn and being mapped as low balance TAG.Below Threshold limit no TAG will be allowed in ETC lane.

Security deposit:- A minimum security amount depending on the vehicle category (refundable at the time of cancellation/closure of RFID Tag)

Points to be noted-

  1. Service tax will be levied on all the prescribed fees & Charges at the applicable Rates.
  2. Minimum recharge is the amount to be recharged at the time of tag activation.
  3. The above mentioned Tag deposit rates would be applicable as per the vehicle class and it is refundable the time of FASTag account closure.
  4. Account closure proceeds can be given only to the owners’ account only, no cash withdrawal is allowed.
  5. Amount will be debited as per the NHAI Toll plaza tariffs.
Credit card1.10% of the transaction value *
Debit Card0.90% for transaction values above Rs.2000 *
Net banking0.90% to 1.65% of the transaction value *

Convenience fee is levied by the payment gateway for the services provided and not by Karur Vysya Bank. The fee is levied against the cost of transaction and not for revenue in the FASTag program. *Convenience fee may change basis the payment gateway selected and/or change in commercials between Karur Vysya Bank and the payment gateway.

A prepaid account is linked to the KVB-FASTag. It’s valid for 3 years and may be refilled at any KVB branch or at the agent’s site. To avoid dormancy, it should be applied once every six months.

How to Apply for Karur Vysya Bank FASTag

The customer can may visit any of Karur Vysya Bank’s branches to create FASTag account.

Documents required for Karur Vysya Bank FASTag

  • Vehicle RC
  • Vehicle image
  • Customer KYC

Customer need to submit a copy of the following documents along with the
application for FASTag:

  1. Registration Certificate (RC) of the vehicle and Vehicle image
  1. Passport size photograph of the vehicle owner and KYC documents as per the
    category of the vehicle owner (viz. individual / corporate)
    For Individual owners: All Official Valid Documents (OVD) as same as account
    opening along with the proof of vehicle Namely RC book photo copy.
    For Corporate customers: All OVD pertained to the corporate and list of
    vehicle with type along with the Registration Number has to be specified in the
    company’s letter head.
    Note:
    (i) Issue of FASTag is subject to verification of original documents mentioned
    above by our Bank.
    (ii) While visiting Bank Branch for purchasing FASTag, customers should bring original d
  2. What is the procedure for recharging the Karur Vysya Bank FASTag?

The FASTag account may be recharged via UPI, NEFT/ RTGS, cash, check, or online using a credit card, debit card, or net banking account. Up to Rs. 1,00,000.00 (Rupees One Lac) can be added to a FASTag account. Customers can recharge through the customer site at www.fastag.kvb.co.in or mobile applications like KVB Upay and KVB DLite.

Recharging Karur Vysya Bank FASTag through UPI

Use netc.VehicleNumber@BankUPIHandle

What is the FASTag Helpline Number for Karur Vysya Bank?

FASTAG SERVICES & SALES RELATED QUERIES

1800 102 1916

NHAI/IHMCL HELPLINE – 1033

  • Toll Plaza not accepting FASTag
  • FASTag isn’t readable at the toll Plaza
  • Toll Plaza not supporting monthly pass
  • Other Toll Plaza level complaints

Benefits of using Karur Vysya FASTag

  • Saves fuel and time.
  • No need to carry cash.
  • SMS and Email alerts for transaction.
  • Online Recharge (UPI, Payment Gateways and KVB Net Banking).
  • UPI Recharge Virtual ID/VPA format: netc.VEHICLE NUMBER@kvb (eg: netc.TN01AB1234@kvb).
  • Web Portal for customers.
  • Offline Recharge through all KVB Branches.

How to disable a FASTag account in the event that that the car is stolen?

You will need to call customer care number of Karur Vysya bank to block your FASTag and approach the Bank’s nearby branches for getting replacement tag.