The National Highways Authority of India (NHAI) in partnership with the Indian Highways Management Company Ltd. (IHMCL) has mandated that the National Payments Corporation of India (NPCI) launch the National Electronic Toll Collection (NETC) under which the FASTag program has been introduced all over the country.
IndusInd Bank FASTag program is a part of National Electronic Toll Collection(NETC) initiative rolled out by NPCI under the guidelines of NHAI & IHMCL.
Charges & Validity of FASTag
These are the joining fee and charges for FASTag for various vehicles:
| NPCI Vehicle Class | Description | Minimum Recharge Amount | Refundable Security Deposit |
|---|---|---|---|
| 4 | Car/Jeep/Van (VC4) | 200.00 | 200.00 |
| 5 | Light Commercial vehicle 2-Axle (VC5) | 150.00 | 300.00 |
| 7 | Bus 2-Axle (VC7) | 300.00 | 400.00 |
| 6 | Bus 3-Axle (VC8) | 300.00 | 400.00 |
| 5 | Mini-Bus (VC9) | 150.00 | 300.00 |
| 7 | Truck -2 Axle (VC10) | 300.00 | 400.00 |
| 6 | Truck -3 Axle (VC11) | 300.00 | 500.00 |
| 12 | Truck -4 Axle (VC12) | 300.00 | 500.00 |
| 12 | Truck -5 Axle (VC13) | 300.00 | 500.00 |
| 12 | Truck -6 Axle (VC14) | 300.00 | 500.00 |
| 15 | Truck Multi Axle(7 and above) (VC15) | 300.00 | 500.00 |
| 16 | Earth Moving Machinery (VC16) | 300.00 | 500.00 |
| 16 | Heavy Construction Machinery (VC17) | 300.00 | 500.00 |
| 4 | Tata Ace and similar mini light Commercial vehicle (VC20) | 200.00 | 200.00 |
| Type of Vehicle | Minimum load (Rs) | Security Deposit (Rs) | Joining Fee (Rs) | Closure Fee (Rs) | Replacement Fee (Rs) |
|---|---|---|---|---|---|
| Car/van/jeep/small commercial vehicle | 200 | 200 | 100 | 100 | 100 |
| 3-axle commercial vehicle | 300 | 300 | 100 | 100 | 100 |
| Light commercial vehicle | 300 | 300 | 100 | 100 | 100 |
| 4-to 6-axle vehicle | 400 | 400 | 100 | 100 | 100 |
| 7 or 7+ axle vehicle | 400 | 400 | 100 | 100 | 100 |
| Bus/truck | 400 | 400 | 100 | 100 | 100 |
| Earth Moving Equipment/Heavy Construction Machinery | 500 | 500 | 100 | 100 | 100 |
Documents required to apply for FASTag
These are the documents you need to apply for FASTag:
| Individual | Corporate | Proprietorship |
|---|---|---|
| Valid driving license Aadhaar Card PAN card Voter ID card Passport1 passport-size photograph | Incorporation certificate/registration certificate/ partnership deed PAN card of corporate Names of directors with addresses/names of partners with addresses Photo identification of signing authority | Shop act or other proof of firm Proprietor’s address proof Proprietor’s PAN card |
What is the procedure for recharging the IndsInd Bank FASTag?
You may recharge your TAG account by making payment online through Debit Card, Credit, Net Banking & other online payment modes. The TAG account can be recharged upto ₹2,00,000 for Full KYC accounts and ₹ 10,000 for Limited-KYC accounts. You may also recharge your TAG account at an IndusInd Bank Branch or PoS locations near Toll Plazas by paying cash. For online recharge, please follow these steps:
- Log into Customer Portal at www.fastag.indusind.com, choose ‘Customer Login’ & enter your username and password
- Go to Payments Recharge Account
- Select the tag accounts to be recharged and mention the respective amounts to be uploaded
- Choose payment mode as ‘Pay by Online’ and click ‘Continue’.
- A new window will open with an option to select your bank.
- Please select your bank from the list and continue.
- You will be asked for the login credentials for your bank account. Please proceed with the details and complete the payment.
- Minimum recharge amount a tag can be recharged with is ₹ 100.
- Do not refresh the browser or press the ‘Back’ button in the middle of the transaction.
IndusInd Bank customers can also recharge their FASTag through BBPS by visiting any of your preferred mobile app. Simply login to your Mobile app and follow below instructions:
- Choose the option of “FASTag Recharge”
- Choose the Bank Name, whom you have got the FASTag issued
- Enter the Vehicle Number & Account Name
- Choose the payment method – UPI/Card as supported by the selected mobileapp.
- Click on ‘Pay’ to recharge.
- Enter Amount (mention the vehicle # in narration, if reqd)
- Enter the PIN to confirm the payment.
You may also choose to recharge your FASTag using UPI from any of the preferred mobile app such as Google Pay, PhonePe, PayTm etc. using below steps:
Recharging IndusInd Bank FASTag through UPI
- Go to your UPI Payments mobile app
- Choose the option of pay using UPI ID
- Enter UPI ID: NETC.VEHICLENUMBER@INDUS
- Enter the ‘Amount’
- Enter the ‘UPI Pin’
What is the FASTag Helpline Number for IndusInd Bank?
The customer care number for IndusInd Bank is 1860 210 8887.
The Email for IndusInd Bank is – reachus@indusind.com
Benefits of using IndusInd Bank FASTag
- Ease of payment – No need to carry cash for the toll transactions, saves time.
- Online Recharge – Tag can be recharged online through Debit Card / NEFT/ RTGS or Net banking.
- SMS alerts for toll transactions, low balance, etc.
- Online Portal for customers.
- You can avail a cashback of 2.5% on all National Highway Toll Payments using FASTag in FY 2019 – 20.
How to disable a FASTag account in the event that that the car is stolen?
You will need to call the bank’s customer care number to block your FASTag. Once you take a new tag, they will transfer the balance to the new tag.