FASTag by IDFC First Bank

Breeze through long lines at toll plazas with IDFC FIRST Bank FASTag – FIRSTForward. It’s a simple, reloadable tag, which is affixed to the inside of your car’s windscreen, enabling you to automatically pay for tolls, parking, and more. It uses Radio-Frequency Identification, (RFID), which lets you pay for fuel and zip through fuel stations. You can buy FASTag online after completing your FASTag registration, and even get a FASTag recharge online at your convenience.

Charges & Validity of FASTag

IDFC First Bank FASTag has a validity of 5 years. The fees and charges related to IDFC FASTag can be found in the table below:

Tag Joining FeeRs.100
Tag Replacement FeeRs.100
Vehicle DescriptionVehicle ClassTag DepositThreshold Amount
Light Commercial Vehicle2Rs.500Rs.150
Van/Jeep/Car/Tata Ace and similar mini light commercial vehicle1Rs.200Rs.100
Heavy Construction Machinery/ Earth Moving Equiments7Rs.500Rs.400
3-axle commercial vehicle3Rs.500Rs.400
4 to 6-axle5Rs.500Rs.400
7 or more axle6Rs.500Rs.400

How to Apply for IDFC Bank Bank FASTag

How to get a FASTag online?

Here is how you can buy a FASTag online:

  • Browse the official websites of banks that sell FASTags. They include SBI, ICICI Bank, Axis Bank, and IDFC FIRST Bank.
  • On the website’s portal, browse for ‘Get FASTag’ / ‘Apply for FASTag’ option.
  • Provide your mobile phone number. An OTP will be sent to the phone number. Enter the OTP and hit submit.
  • Fill in your personal (name, email address, and address) and vehicle information.
  • Before submitting the application, double-check the details you entered.
  • You will be routed to an online payment portal for submitting the fees.
  • Save the FASTag receipt.

How to get a FASTag offline?

Here is how you can get a FASTag offline:

The best way to get your FASTag offline would be to go to a toll booth near you. To purchase one, visit the toll booth with your KYC and vehicle registration papers. Going to a toll plaza is the best way to get your tag fast. Many banks and digital payment services have makeshift booths near toll plazas, where RFID tags are sold. Your car details, including the registration certificate and proof of ownership identification, are needed to buy these tags.

Documents required for IDFC First Bank FASTag

While submitting the application for the IDFC First Bank FASTag, you will need to submit the following documents:

  • Passport size photograph
  • KYC documents as per the category under which you fall
  • Registration Certificate of your vehicle
  • Address and Identity proof

What is the procedure for recharging the IDFC Bank FASTag?

IDFC Bank fastag can be recharged through website and mobile app of IDFC Bank . You can use Credit Card / Debit Card / NEFT / RTGS for recharging IDFC Fastag . Unblock your Fastag and check your Fastag balance before recharging Fastag .

IDFC FASTag is a prepaid account where you must recharge the account for using it at the Toll plaza and continue your journey hassle free on the national highways. IDFC First Bank FASTag can be recharged FasTAG account by making payment through cheque or online through Credit Card / Debit Card / NEFT / RTGS or through Net Banking. Following are the steps to follow to recharge the tag account.

How to Recharge IDFC Bank FasTag

  • To recharge IDFC First Bank Fastag visit the official website portal by following the link.
  • Click on the link Retail & Corporate Customers
  • Enter User ID, Password and captcha and click on Sign In button.
  • Enter payment mode as debit card, credit card, netbanking and Enter the amount that you want to recharge your tag account.
  • Go to the proceeding and pay the amount by clicking on make payment. The Fastag account will be recharged with the amount.

Recharging IDFC Bank Bank FASTag through UPI

Use netc.VehicleNumber@BankUPIHandle

What is the FASTag Helpline Number for IDFC Bank Bank?

FASTag customers can call at 18002669970. It is a IDFC First Bank Help Desk number and it is a toll free number. FasTag customers can also call at NHAI Help Desk number 1033.

Customer may dial 1033 from Mobile/Landline for issues such as being stopped at the plaza for a Tag transaction or any other applicable issue related to FASTag.

Benefits of using IDFC Bank FASTag

The benefits of using IDFC FASTag are listed below:

  • Avail 2.5% discount on toll charges
  • Easy availability of TAGS
  • Bulk upload facility
  • Carry out online recharge
  • Facility to convert local pass into FASTags
  • Each TAG is supported by timely and detailed MIS
  • Validity of 5 years

How to disable a FASTag account in the event that that the car is stolen or FASTag is damaged?

In the case you lose or damage your IDFC Bank FASTag RFID tag, you should get in touch with the customer care of the bank directly through their customer care number. Once you have informed the loss of the tag, the bank will block the previous RFID tag and issue a new one. If you have had remaining balance on the card, the same will be refunded to your new card once it is issued.