IDBI FASTag is a thick paper based tag / device that use Radio Frequency Identification (RFID) technology for making toll payments directly from the Prepaid Wallet, Savings or Current account linked to it. It is to be affixed on the windscreen of your vehicle, which enables you to drive through toll plazas, without stopping for cash payments as toll charges.
The Government of India has mandated that all new vehicles being sold with effect from 1st December, 2017 are to be affixed with FASTag. The “FASTag Partner App” will facilitate more than 6000 dealers in the country to access a single platform and activate the FASTag at the time of delivery of vehicle.
IDBI FASTag has been made mandatory on 600 + National Highways toll plazas (check for the list here), and is acceptable across over and selected 54+ State highways toll plazas. From 15th December 2019 all lanes at National Highway toll plaza will be declared as dedicated FASTag Lane except for one Hybrid lane. Non -FASTag users will be charged double the fee if they pass through FASTag lanes.
Charges & Validity of FASTag
| Tag Classes | Description | Tag Colour | Tag Deposit | Threshold Amount |
|---|---|---|---|---|
| 04 | Car/ Jeep/ Van | Violet | 200 | Nil |
| 04 | Tata Ace and Similar mini Light Commercial Vehicles | Violet | 200 | 200 |
| 05 | Light Commercial Vehicles / Mini Bus | Orange | 300 | 300 |
| 06 | Bus 3 Axle | Yellow | 500 | 300 |
| 06 | Truck 3 Axle | Yellow | 500 | 300 |
| 07 | Bus 2 Axle / Truck 2 axel | Green | 500 | 300 |
| 12 | Tractor / Tractor with Trailer / Truck 4/ 5/ 6 Axle | Pink | 500 | 300 |
| 15 | Truck 7 Axle and above | Blue | 500 | 300 |
| 16 | Earth Moving / Heavy Construction Machinery | Black | 500 | 300 |
- First Time Load : As per Customer’s request**
- Re-issuance Charges : Rs.100 (Incl of Taxes)
- The tag has a validity of 5 years and after purchasing, you only need to recharge/ top up the tag as per your usage.
- Taxes, as applicable, will be levied on all the prescribed fees & charges at the applicable rates.
- Convenience fee will be applicable for online recharge.
- Threshold amount is the minimum recharge amount to be done at the time of tag activation.
- The above mentioned tag deposit rates would be applicable as per the vehicle class and will be refunded at the time of closure of FASTag account.
- Toll charges will be deducted as per the applicable amount, depending on the vehicle class and the plaza used. Charges mentioned above are subject to change.
- Security amount would be applicable as per the vehicle class and will be refunded to the customer at the time of closure of RFID Tag account.
- Note: Toll charges deduction from the IDBI FASTag account will be as per the respective toll plazas basis.
- **As per Customer’s request-Subject to wallet guidelines issued by competent authority from time to time.
How to Apply for IDBI Bank FASTag
A customer can apply online at www.idbibank.in/fastag or apply offline at any IDBI Bank branch and/or any POS location in the country, and with valid KYC documents and vehicle RC copy along with the originals for verification purposes, the customer can open his or her account in one of two categories. Because the IDBI FASTag is connected to a specific account (prepaid/savings or current), KYC proof will be requested in accordance with the Issuer Bank’s KYC policy. Along with the KYC papers, you must also provide the vehicle’s Registration Certificate (RC) with the IDBI FASTag application. It can be issued as per below details:
01. Limited KYC FASTag account holder
- This type of FASTag cannot have more than Rs. 10,000*/- limit in their IDBI FASTag (Prepaid) account. The monthly reload limit is also capped to Rs. 10,000/-.
- Requirements: Minimum KYC details (as per Issuer bank policy), vehicle RC Copy, Photo of the customer.
02. Full KYC FASTag account holder
- This type of FASTag account cannot have more than Rs. 1 Lakh limit in their IDBI FASTag (prepaid) account
- There is no monthly reload cap in this account.
- Requirements: Full KYC details (as per Issuer bank policy), vehicle RC Copy, Photo of the customer.
Documents required for IDBI Bank FASTag
The documents required are based on type of KYC opted by the user and thus divided into two parts:
- Limited KYC holder’s account: RC copy of the vehicle, ID and address proof (list attached). Photo of the customer
- Full KYC Holders account: RC Copy of the vehicle, ID and address proof (list attached), Photo of the Customer,
What is the procedure for recharging the IDBI Bank FASTag?
Steps To Follow For Recharge
Mobile Banking
- Login to IDBI Go Mobile+ app
- Go to Request
- Choose FASTag
- Click on Recharge
- Enter vehicle number, amount and OTP or soft token
- and the FASTag will be recharged.
Internet Banking
- Go to FASTag Tab
- Click on Recharge
- Enter vehicle number, amount and OTP or soft token
- Enter your password and OTP
- and then the wallet will be recharged.
Bharat Bill Payment System or BBPS
Visit any BBPS App such as BHIM, PayTm, Phone Pay, Google Pay, Amazon Pay, IDBI Go Mobile BBPS etc.
- Click on Recharge
- Select option IDBI FASTag
- Enter Vehicle Number
- Enter amount to be reloaded
- Then the FASTag is recharged.
FASTag App
- Go to IDBI FASTag Application, visit https://idbibank.in/fastag.aspx,
- Click on customer login,
- Enter login details received at the time of registration,
- Click on recharge and recharge using any of PG mode i.e. Credit Card, Debit Card, Net Banking etc.
Recharging IDBI Bank FASTag through UPI
Use netc.VehicleNumber@BankUPIHandle
What is the FASTag Helpline Number for IDBI Bank?
For addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues:
- Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
- Plaza not accepting FASTag
- Tag isn’t readable at the plaza
- Plaza not supporting for monthly pass issuance
- Any other applicable issue for FASTag
Toll Free Number
Email ID
Benefits of using IDBI FASTag
- Cashless Payment – IDBI FASTag users need not to carry cash for toll transactions, and need not to worry about collecting the change.
- Faster Transit – IDBI FASTag enables Auto-debit of exact amount, makes the transit faster in all toll plazas and saves fuel & time.
- Online Recharge – IDBI FASTag can be recharged online by Credit Card / Debit Card / Net banking/ UPI/IMPS etc.
- SMS Alerts – IDBI FASTag will provide instant SMS alerts on registered mobile number for toll transactions, low balance, etc to the FASTag user.
- Web Access For Customers – 2 points earned for every Rs. 100 spent. Redeem each point for cash credit of Rs. 1 to the account for every point.
- Environmental Benefits – Reduced air pollution and reduced use of paper
- Social Benefits – Economic benefit
- Economic Benefit – Reduced effort in management at toll plaza
How to disable a FASTag account when the car is sold?
In case you have sold or transferred your vehicle, IDBI Bank requests you to inform your issuing bank about the same and close the account.