FASTag by ICICI Bank

FASTag is a simple to use, rechargeable tag that enables for automated toll deduction and allows cars to travel through toll plazas without having to wait for cash or personal intervention. It is a great option for those who want to travel without fuss, especially on national roads. FASTag is presently accessible at over 420 toll booths on a variety of national and state roadways. In the near future, additional toll plazas are expected to be added to the FASTag programme.

The ICICI FASTag is a tiny rectangular 10×5 cm tag that permits toll costs to be deducted automatically at toll plazas. The gadget is comprised of high-quality paper with a microprocessor and antenna embedded between its layers. It operates on the basis of radio-frequency identification (RFID) technology and is immediately linked to a prepaid account from which the toll is deducted.

With this tag attached to a car, it is possible to drive past a toll plaza without having to stop and queue for cash payment. The tag is affixed to the vehicle’s windscreen when the account has been activated. When a driver uses the designated FASTag lanes to pass through a toll plaza, the tag readers scan the information on the tag and deduct the appropriate toll money.

Charges & Validity of FASTag

Fees – Joining fees of Rs. 99 is applicable on all ICICI FASTags. These fees include GST. An ICICI Bank FASTag has a validity of 5 years. Below table provides details on the one-time FASTag deposit amounts as applicable.

Tag ClassDescriptionTag ColourTag DepositThreshold amount
4Car / Jeep / VanViolet200200
4TATA Ace and similar mini Light Commercial VehicleViolet200100
5Light Commercial Vehicle / Mini BusOrange300100
6Bus 3 AxleYellow400100
6Truck 3 AxleYellow500100
7Bus 2 Axle / Truck 2 AxleGreen400100
12Tractor / Tractor with trailer / Truck 4/ 5/ 6 AxlePink500100
15Truck 7 Axle and aboveBlue500100
16Earth Moving / Heavy Construction Machinery  Black500100

How to Apply for ICICI Bank FASTag

You can avail ICICI Bank FASTag by the following channels:

  • SMS:
    ITOLL(Space)PIN Code(Space)Name to 5676766. Example ITOLL 400051 Roshan Kumar
    The ICICI Bank FASTag representative will call you within 2 working days
    Online: For Car, Jeep and Light Motor vehicle (LMV) class you can apply online. Click here to apply online.
  • Customer Care:
    You may call ICICI Bank’s 24×7 Customer Care 1800 210 0104 from your registered mobile number to avail your FASTag
  • Sales Location:
    You can visit your nearest Point of Sales (POS) location at the toll plaza or the ICICI Bank sales location. To know more about their Sales Location click here
    Kindly carry the original and self-attested photocopy of your KYC document, along with your vehicle at the POS/ Sales office location

Documents required for ICICI Bank FASTag

The ICICI Bank FASTag is linked to an account, KYC documentation would be required as per the KYC policy of the Bank.
The below mentioned documents are required along with ICICI Bank FASTag Application.

  • Proof of Identity
  • Proof of Address

For Registered Vehicles:

  • 1. Vehicle RC Copy and Vehicle image (Front view & Side view)
  • 2. Customer Aadhaar / Driving License / PAN / Passport copy

For Non – Registered Vehicles:

  • 3. Vehicle Tax Invoice Copy (Should have Chassis Number & Engine Number) and Vehicle image (Front view & Side view)
  • 4. Customer Aadhaar / Driving License / PAN / Passport copy

At any given point of time, ICICI Bank FASTag account cannot have more than Rs.1 Lakh in the FASTag (Prepaid) account.There is no monthly reload cap in this account.

What is the procedure for recharging the ICICI Bank FASTag?

ICICI Bank FASTag can be recharged through modes like- internet banking, NEFT/RTGS, UPI, credit card, debit card, cheque, cash etc.

For online recharges:

  • Visit with your username and password
  • Go to Payments ® Recharge account
  • Select Tag/CUG wallet recharge as applicable and choose the payment made as per your convenience
  • Choose from one of the following options available
  • For more details, Terms and Conditions, kindly visit

Recharging ICICI Bank FASTag through UPI

Use netc.VehicleNumber@BankUPIHandle

What is the FASTag Helpline Number for ICICI Bank?

ICICI Bank offers a dedicated customer care helpdesk to ensure support at any given point of time and provides the best services to their users. To know more about FASTag call their 24 * 7 customer care @ Toll Free Number: 1800 2100 104 (Chargeable Number: 1860 2670 104)

MoRTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTAG complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues:

  • Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
  • Plaza not accepting Fastag
  • Tag isn’t readable at the palaza
  • Plaza is not supporting for monthly pass issuance
  • Any other applicable issue for Fastag

Benefits of using ICICI Bank FASTag

  • You can avail a CashBack of 5% on all National Toll payments using FASTag in FY 2018-19. For FY 2019-20 – 2.5%.
  • Get your FasTag at the instant delivery and Get FasTag all over India registered the vehicle.
  • Customer will receive SMS & Email alerts on his registered mobile.
  • Savings on fuel & reduction of emissions from idling & repeated stops at toll plazas
  • Customers can access their statements by logging on the FASTag customer portal

How to disable a FASTag account?

Deactivate Fastag through Paytm

  • You need to open the official website of Paytm i.e or the Paytm app on your smartphone
  • Now login to your Paytm account by entering your registered mobile number.
  • Scroll the top navigation of the home screen of Paytm, and here you will see a ‘Passbook’ option
  • Here you will see the ‘Paytm Wallet’ option and other wallets like Paytm Fastag wallet.
  • Now you have to select the ‘Paytm Fastag wallet option.
  • After entering into the Paytm Fastag wallet option, you will see the Manage Fastag option
  • Under the See Manage Fastag option, you will see all your active Paytm Fastag.
  • From this list, you can choose the desired Fastag wallet account.
  • Now you can easily deactivate or surrender your Fastag from here.

How to deactivate Fastag from Bank through website

Another option to deactivating a Fastag temporarily or permanently is by calling the customer support team of that bank or by visiting the official website of that bank. For example, to deactivate the Fastag issued by ICICI Bank, there are mainly two ways

Through Toll-Free Number: 1800-2100-104

ICICI Fastag users can call the customer support team of ICICI Bank through this toll-free number 1800-11-0018. By calling on this number the support team executives will guide you completely regarding how you can deactivate your Fastag. The support team will provide you complete information related to deactivating your ICICI Bank Fastag and it will be deactivated within few hours. So if you want to block or close or ICICI Bank Fastag, then call on the above toll-free number.

Through the official website of the Bank

Deactivating the ICICI Bank Fastag through the official website of ICICI Bank is very simple and it just required few steps. The steps required to deactivate your ICICI Bank Fastag online are:

  • First of all, you have open the official Fastag portal of ICICI Bank through this link:
  • Enter your login details like Username or id and password
  • After entering the login details you will log into the official Fastag portal of the ICICI Bank
  • Here you will see this option “Select Request Type as Closure Request to close the RIFD Tag or Wallet.”
  • After clicking on the Closure Request option, your request for closing Fastag with ICICI Bank will be processed and your Fastag will be deactivated or surrendered with the bank.

Fastag users can also send a request at the official email id of the ICICI Bank to close their Fastag by mentioning all the details about their Fastag.