FASTag by FINO Payments Bank

Fino FASTags are part of the National Electronic Toll Collection (NETC) Program, which is overseen by the National Highways Authority of India (NHAI) and the Indian Highways Management Company Limited (IHMCL). FASTags can be reloaded. Customers can bypass toll plazas by attaching tags to their vehicle windshields and linking them to their wallet accounts. The value of the transaction is debited from the associated prepaid account. The tag is RFID-enabled and may be readily put on the vehicle’s windscreen after proper diligence.

FASTag provides nonstop vehicle movement through toll plazas as well as the ease of cashless toll payment with nationwide interoperable Electronic Toll Collection Services, saving time, fuel, and money. Fino FASTag is currently in use at over 400 toll plazas across India’s national highway system.

Charges & Validity of FASTag

Vehicle ClassDescriptionTag Deposit (Rs.)Threshold Amount (Rs.)
5Light Commercial vehicle 2-axle300.00140.00
7Bus 2-axle400.00300.00
8Bus 3-axle400.00300.00
10Truck 2 – axle400.00300.00
11Truck 3 – axle500.00300.00
12Truck 4 – axle500.00300.00
13Truck 5 – axle500.00300.00
14Truck 6 – axle500.00300.00
15Truck Multi axle ( 7 and above)500.00300.00
16Earth Moving Machinery500.00300.00
17Heavy Construction machinery500.00300.00
20Tata Ace and Similar mini Light Commercial Vehicle200.00100.00

How to Apply for FINO Payments Bank FASTag

Customers may register their vehicles for FASTag via the Fino BPay App or in person at Fino and BPCL locations.

  • To register for Fastag, go to Fino Payments Bank’s official web page or use the BPay App on your mobile phone.
  • On the right side of the website, there is a brief online application.
  • Fill in your name, phone number, and address.
  • Select the vehicle class, input the pincode, and click “Apply.”
  • It will display the message as follows: Thank you very much! Your request has been successfully submitted.
  • Make sure you have all of the relevant documentation on hand.
  • The Fastag will be issued to you by a Fino payments bank executive who will contact you for further instructions.

Documents required for FINO Payments Bank FASTag

The documents to upload in Online Application Form or to attest to Application form are

  • RC Copy of the vehicle
  • Proof of Identity
  • Proof of Address
  • Photo of the Customer
  • Know-Your-Customer (KYC) documents

Carry all the originals for verification purposes

What is the procedure for recharging the FINO Payments Bank FASTag?

The appropriate toll cost will be electronically deducted from the customer’s wallet account linked to his or her FASTag by Fino Payments Bank. After the toll transaction has been completed, this deduction will be made. The consumer must properly recharge the FASTag-linked wallet account.

You can top up your FASTag-linked wallet account with cash at recognised Fino & BPCL Branches / Merchant Locations or using your BPay App. Customers may top up their BPay wallet account using a credit card, debit card, or net banking transaction.

BPay is a one-of-a-kind programme that combines mobile wallet with mobile banking. BPay gives you access to all of your Fino Payments Bank accounts.

  • Use your username and password to log in.
  • After signing in, go to Fastag’s recharge tab.
  • In your fastag wallet, enter the amount you wish to recharge.
  • Choose a payment method and go to the payment page.
  • The account/wallet of Fino Payments Bank Fastag will be credited immediately.

Recharging FINO Payments Bank FASTag through UPI

Use netc.VehicleNumber@BankUPIHandle

What is the FASTag Helpline Number for FINO Payments Bank?

If you face any issues regarding Fino Payments Bank FASTag then raise a dispute by calling 24×7 Customer Care on 1860 266 3466. Dial 1033 (NHAI/IHMCL Helpline) from Landline/Mobile for FASTAG Complaints at Toll Plaza Level, such as

  • Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
  • Plaza not accepting FASTag
  • If the tag is not readable at the plaza
  • Plaza not supporting for monthly pass issuance
  • Any other applicable issue for FASTag

Benefits of using FINO Payments FASTag

  • Payment convenience – There is no need to carry currency for toll transactions, which reduces time and allows for near-constant vehicle movement, resulting in cheaper fuel costs.
  • FASTag is linked to your BPay Wallet, which may be loaded through credit/debit card or net banking. SMS notifications for toll transactions, low balance, and other events.
  • In 2018-19, you may get a 5% cashback on all FASTag toll payments if you use your linked BPay wallet.
  • Air pollution is lessened.
  • Reduced usage of paper means fewer headaches when it comes to paying tolls.
  • Highway management that is more effective
  • At the toll plaza, managerial effort has been reduced.
  • Centralized monitoring requires less work.

How to disable a FASTag account in the event that that the car is stolen?

You need to close FASTag through BPay App or contact FINO Bank’s Branches / Merchant points for closing FASTag. Security Deposit shall be refunded back to your linked wallet account. You can then opt for a new FASTag to be issued for your vehicle.