FASTag by Federal Bank

Federal Bank FASTag is a perfect solution for a hassle free trip on national highways. Federal Bank FASTag is a device that employs Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid or savings account linked to it FASTag is presently operational at 498 toll plazas across national and state highways. More toll plazas will be brought under the FASTag program soon.

FASTag program by Federal Bank is part of National Electronic Toll Collection (NETC) initiative rolled out by NPCI under the guidelines of NHAI and IHMCL.
FASTag is a device that employs Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid account linked to it. It is affixed on the windscreen of your vehicle and enables you to drive through toll plazas.

Charges & Validity of FASTag

FASTag has a validity of 5 years and after purchasing it, you only need to recharge/ top up the FASTag as per your requirement. FASTag offers near non-stop movement of vehicles through toll plazas and the convenience of cashless payment of toll fee with nation-wide interoperable Electronic Toll Collection Services.

All the amount mentioned below is in INR and inclusive of all taxes

Vehicle ClassMapper ClassVehicle TypeOn Boarding FeeSecurity DepositThreshold Value
VC4MVC4Car or SUV1001000
VC4MVC20Tata ACE, Ashok Leyland DOST and similar Mini LCV100100200
VC6MVC63 AXL Truck or Bus1000300
VC7MVC7/MVC10Bus or Truck1000300
VC12MVC12/MVC13/MVC144 to 6 AXL Truck or Bus1000400
VC15MVC157 or More AXL Truck1000500
VC16MVC16/MVC17HCM or EME like JCB1000500

How can a customer buy Federal Bank FASTag?

Presently, Federal Bank FASTag will be available in POS locations in Ernakulam and Thrissur districts. More locations will be added shortly. FASTag executives will be available in all the major toll plazas in these locations. Customer can visit the executives in the above-mentioned POS locations with the required documents to avail Federal Bank FASTags. We will also be entering into arrangements with vehicle showrooms, vehicle dealers, pollution centres, wherein customers can visit to purchase Federal Bank FASTags.

Documents required for Federal Bank FASTag

Documents required to buy the Federal Bank FASTag:

  • Driving License
  • PAN Card
  • Passport
  • Voter ID Card
  • Aadhar Card (with address)
  • A valid driving license would be sufficient for Address & ID proof

What is the procedure for recharging the Federal Bank FASTag?

FASTag recharge using FedMobile App:

  • Download FedMobile from Play store/Apple Store
  • Click on “Link to the bank account” (Federal Bank customers) or “Link to other bank account through UPI” (Other Bank customers)
  • Upon Linking the bank account, Click on ‘FASTag
  • Select Recharge Tab

FASTag recharge by visiting FASTag portal 

FASTag recharge through BBPS

Customer can recharge their Fastags using any BBPS enabled bill payment apps. To recharge your tag, follow the below steps:

  • Login to the  Bill payment App
  • Select provider name -Federal Bank -FASTag 
  • Enter Your Vehicle Number
  • Enter the recharge  amount Proceed for Payment

Recharging Federal Bank FASTag through UPI

Use netc.VehicleNumber@BankUPIHandle

What is the FASTag Helpline Number for Federal Bank?

If you have any problems with your Federal Bank FASTag, you may file a complaint by calling Customer Care at 1800 266 9520.

Features and Benefits of using Federal Bank FASTag

  • Ease of payment – No need to carry cash for the toll transactions and saves time
  • Near non-stop movement of vehicles leading to lower fuel cost.
  • Online Recharge – FASTag can be recharged online through Credit Card / Debit Card or Net banking
  • SMS alerts for toll transactions, low balance, recharges etc.
  • Online Portal for Customers, Bank, Vendors
  • FASTag Validity of 5 Years
  • Environmental benefits
    • Reduced air pollution
    • Reduced use of paper
  • Social benefits
    • Reduced toll payment hassles
    • Analytics for better highway management
  • Economic benefits
    • Reduced effort in management at toll plaza
    • Reduced effort in monitoring centrally

How to disable a FASTag account in the event that that the car is stolen?

In case of loss of the Tag, the Tag may be blocked by the Tag Member by calling up the Customer Care at 1800- 266- 9520 (Toll Free)& furnishing the required information for blocking the Card and as more specifically provided for under clause titled as “Lost or Stolen Cards”.